Terms & Conditions
Last Updated: August 31, 2026
Welcome to the website of Edge Pros Facility Services (“Edge Pros,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of edgeprosfacilityservices.com (the “Website”).
By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.
1. Use of the Website
You may use this Website for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the Website for any unlawful purpose
- Attempt to gain unauthorized access to the Website or its systems
- Interfere with the Website’s operation or security
- Submit false, misleading, or fraudulent information
- Use automated systems to improperly access or collect information from the Website
- Copy, reproduce, modify, distribute, or exploit Website content without permission
- Use the Website in a manner that could damage, disable, overburden, or impair its operation
We reserve the right to restrict or terminate access to the Website if we believe these Terms have been violated.
2. Website Information
The information provided on this Website is intended for general informational purposes.
Although we make reasonable efforts to keep Website information accurate and current, we do not guarantee that all information is complete, accurate, current, or free from errors.
Service descriptions, availability, pricing information, service areas, schedules, and other information may change without notice.
3. Service Requests and Quotes
Submitting a request through the Website does not create a customer relationship, service contract, or guarantee that Edge Pros will provide services.
Information submitted through a quote or contact form is used to help us understand your needs and respond to your request.
Any estimate, quote, proposal, or pricing information provided by Edge Pros is subject to the terms, conditions, scope of work, and expiration date stated in the applicable quote or proposal.
A service agreement or other written agreement may be required before services begin.
4. Service Agreements
If you become a customer of Edge Pros, the services we provide will be governed by the applicable service agreement, proposal, statement of work, work order, or other written agreement between you and Edge Pros.
If there is a conflict between these Website Terms and a signed service agreement, the applicable service agreement will control with respect to the services covered by that agreement.
5. Pricing and Availability
Prices, service availability, cleaning schedules, and service areas may vary based on factors including:
- Facility size
- Facility type
- Cleaning frequency
- Scope of work
- Location
- Number and type of areas requiring service
- Special cleaning requirements
- Supplies or equipment required
- Scheduling requirements
Any pricing displayed or communicated before a final written agreement may be subject to change.
6. No Guarantee of Results
We make reasonable efforts to provide professional and reliable cleaning and janitorial services.
However, cleaning results may vary depending on factors including the condition, age, materials, surfaces, stains, damage, prior maintenance, and use of a facility.
Unless expressly stated in a written agreement, Edge Pros does not guarantee that every stain, odor, mark, buildup, or condition can be completely removed or corrected.
7. Customer Responsibilities
Customers are responsible for providing accurate information regarding their facility and cleaning requirements.
Customers may also be responsible for:
- Providing reasonable access to areas scheduled for cleaning
- Informing Edge Pros of known hazards or unusual conditions
- Securing valuable, fragile, confidential, or personal property
- Providing necessary access credentials, keys, codes, or instructions
- Informing Edge Pros of surfaces or materials requiring special treatment
- Maintaining safe working conditions where applicable
Customers should notify Edge Pros promptly of any concerns regarding services so that we have a reasonable opportunity to investigate and address the issue.
8. Property and Personal Items
Customers are responsible for securing valuable, fragile, confidential, or personal property before scheduled cleaning services.
Unless otherwise agreed in writing, Edge Pros is not responsible for loss or damage resulting from a customer’s failure to secure such property or from pre-existing conditions, defects, ordinary wear, or improper installation.
9. Intellectual Property
All content on the Website, including but not limited to:
- Text
- Logos
- Branding
- Graphics
- Photographs
- Images
- Videos
- Page designs
- Layouts
- Original materials
is owned by or licensed to Edge Pros and may be protected by applicable intellectual-property laws.
You may view and use the Website for personal or legitimate business purposes.
You may not reproduce, distribute, modify, publish, sell, or create derivative works from Website content without prior written permission from Edge Pros, except where permitted by law.
10. Trademarks
Edge Pros Facility Services and related names, logos, marks, and branding may constitute trademarks or service marks of Edge Pros.
You may not use our trademarks or branding without prior written permission.
11. Third-Party Websites and Services
The Website may contain links to websites, services, or resources operated by third parties.
These links are provided for convenience. Edge Pros does not control and is not responsible for the content, availability, security, privacy practices, or terms of third-party websites or services.
Your use of third-party websites is subject to their applicable terms and policies.
12. Website Availability
We do not guarantee that the Website will always be available, uninterrupted, secure, or free from errors, viruses, or other harmful components.
We may modify, suspend, discontinue, or restrict access to all or part of the Website at any time without notice.
13. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.
Edge Pros disclaims warranties, express or implied, relating to the Website, including warranties of accuracy, reliability, merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are prohibited by law.
Nothing in these Terms is intended to exclude or limit any warranty or consumer protection right that cannot legally be excluded or limited.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Edge Pros Facility Services and its owners, employees, contractors, agents, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the Website.
To the extent permitted by applicable law, our total liability arising from your use of the Website will not exceed the amount, if any, that you paid directly to Edge Pros for use of the Website during the applicable period giving rise to the claim.
Nothing in these Terms limits liability that cannot legally be limited under applicable law.
15. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Edge Pros Facility Services and its owners, employees, contractors, agents, affiliates, and service providers from claims, liabilities, damages, losses, costs, and expenses arising from:
- Your misuse of the Website
- Your violation of these Terms
- Your violation of applicable law
- Your violation of another person’s rights
- Information or materials you submit to the Website
This provision does not require you to indemnify Edge Pros for matters that cannot legally be shifted to you under applicable law.
16. Privacy
Your use of the Website is also subject to our Privacy Policy, which describes how we collect, use, and protect personal information.
Please review our Privacy Policy for additional information regarding your privacy.
17. Electronic Communications
When you contact Edge Pros electronically, including through forms, email, or other online methods, you consent to receive electronic communications in response to your inquiry.
Electronic communications may include responses to quote requests, questions, scheduling inquiries, and other communications related to your interaction with Edge Pros.
If you separately consent to receive marketing communications, you may opt out in accordance with the applicable communication.
18. Changes to These Terms
We may update or modify these Terms from time to time.
Changes will become effective when posted to the Website unless otherwise stated.
The “Last Updated” date at the top of this page indicates when these Terms were most recently revised.
Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.
19. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute concerning these Terms or your use of the Website will be subject to the jurisdiction of courts located in North Carolina, unless applicable law requires a different forum.
20. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
21. No Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.
22. Entire Agreement
These Terms, together with our Privacy Policy and any other policies or agreements expressly incorporated by reference, constitute the agreement governing your use of the Website, except where a separate written agreement applies to services provided by Edge Pros.
23. Contact Us
If you have questions about these Terms & Conditions, please contact:
Edge Pros Facility Services
Website: edgeprosfacilityservices.com
Email: info@edgeprosfacilityservices
Phone: 919 426 9176
Last Updated: August 31, 2026